The Post-ICD-10 World
Written by Dr. Ray Foxworth   
Wednesday, January 20, 2016 12:00 AM

ICD-10 woes are an “insider issue” that your patients don’t want to hear about.

If you’re reading this, you made it past ICD-10’s transition date, and you’re still here to tell about it. Now that the implementation date is behind us, this is a good time to regain perspective and remember that even something as big as ICD-10 is only a part of your practice. Certainly it has nothing directly to do with your commitment to your patients or your relationship with them.

In other words, ICD-10 is an insider issue—one your patients should ideally never even hear about. So no matter how top-of-mind this transition may continue to be make sure the frustration, overwhelm, and distraction don’t make their way to your front desk or your exam table. Your patients don’t want to hear about your coding and financial department issues.

So what do patients want to hear about? Themselves and their care, first and foremost. It’s not that chiropractic patients are inherently self-absorbed. It’s that their health is why they’re in your office and on your table. Got a cute anecdote about something relevant to them? Go ahead and tell it. Tempted to confess how weird or difficult it is to deal with thousands more codes? Keep it to yourself. And know a way to provide continued affordable chiropractic care at a cost they can afford?  No?  Then you owe it to your patients to learn more about DMPOs and the discounts they can help you provide to them.

ChiroHealthUSA is a network that works in conjunction with a Discount Medical Plan Organization (DMPO).  We help our providers manage their compliance and other concerns “offline” so they’re not spreading tension among their patients. Learn more at

Dr. Ray Foxworth is a certified Medical Compliance Specialist and President of ChiroHealthUSA. You can contact Dr. Foxworth at 1-888-719-9990, [email protected] or visit the ChiroHealthUSA website at and Join us for a free webinar that will give you all the details about how a DMPO can help you practice with more peace of mind.